I just bought a new hp envy x360 from bestbuy.
Hp envy x360 touch screen not working.
In device manager display adapters int.
Here is a link to an answer i have given previously which has helped people solve their hp pavillion 11 x360 touchscreen problems.
Hp envy 13 x360 touchscreen not working notice.
I ve tried the steps listed in the solution.
The touch screen responds to touch but the cursor does not move as expected or is more than half an inch 1 3 cm away from the point of contact.
At the bottom of the answer i updated another solution to the problem dated 30 09 2016.
Totally new envy x360 yet the touchscreen is completely not working i have tried all the listed solutions in both of the replies to his post and nothing has worked.
Check in device manager that the touchscreen is shown as working properly and is not either disabled or if there is a problem with the drivers for the hardware.
Out of the box the touchscreen is not working.
Your touch screen might need to be cleaned configured or reset.
If this is the problem then you must upgrade the driver of your laptop.
All i ve done is windows updates windows 10.
Hp envy x360 m6.
If not try the procedure outlined in the.
Please help i don t wanna travel back to the shop.
Scroll down to the most helpful answer i gave on feb 2.
The information in this document including products and software versions is current as of the release date the document is subject to change without notice.
Here is the complete set of instructions which should be followed to upgrade the driver of your hp envy x360.
Methods to fix hp envy x360 touchpad not working problem.
You can easily enable or disable touch in your laptop from following the isntruction.
Try this one first and see if it resolves your touchscreen problem.